We want to be an international league company, with differenced products of a high added value, focused on the development and investigation, design, quality and service.

We want to act with passion for service and this must be reflected in the way we relate with the people involved in our organization.

We want to be highly competent and the best at what we do.

We want to continue with the family legacy where sense of belonging is important to all its partners.

We want the company to be attractive to its members and a healthy environment where they can relate to each other in harmony and develop a sense of collaboration.

We want to act in a manner in which all of us can learn to rely on each other with strength and honor for our goals to be achieved with excellence.

We have a commitment to:

• Deliver our products on time as agreed.
• Assist in the training of their sales work force.
• Assist and support in exhibiting our products.
• Give them a guarantee for each of our products.

We expect from our clients:

• The same attitude towards previously made business agreements.
• Available space and adequate care for our promotional material.
• Feedback on the quality and design of our products as well as customer opinions.
• Assistance in targeting market needs.

FV product users:

We commit to them in providing:

• A wide variety of trustworthy products that satisfy different needs according to different budgets.
• Post-sales services, replacement parts and guarantees.
  

We expect them to:

• Recommend us and take us into account in the future.
• Make suggestions to improve our products.

Architects / Construction Companies

We make a commitment to offer them:

• Assessment, solutions and information regarding our products.
• A complete range of products and trustworthy replacements, with style, effectiveness and post-sales services.

We expect them to:

• Ask us about our products, their correspondent specifications and purchase them for buildings and projects.
• Make suggestions to enhance the quality of our products.
• Help us define market needs.

Installers

We commit to providing them with:

• Trustworthy and reliable products, easy to install with a wide variety of replacement parts.
• Training, assessment and information related to our products.
• Guarantee.

We expect them to:

• Choose and recommend our products.
• Suggest improvements for our products.
• Help us define market needs.

FV personnel:

We commit to providing our personnel with:

• Respect towards each person.
• Obey each word and responsibilities regarding business relationships. Train and teach employees specifically for their tasks.
• Promote work with a positive attitude towards teamwork and work coordination. Promote creativity. Create a healthy work environment. Provide benefits according to the companies’ budget.
• Provide the means to have and maintain a clean and tidy workspace.

We expect our personnel to:

• Make a commitment to our company, its purpose and values.
• Work appropriately.
• Loyalty and discretion regarding classified information.
• Make good use of the company’s resources.
• Maintain a clean and tidy workspace.
• Maintain a healthy and proper physical appearance.

FV Shareholders and Surveillance team

We make a commitment to:

• Make and agree on a specific strategic orientation.
• Make a long-lasting company that will grow through time.
• Achieve a level of profitability according to industry parameters.
• Develop and practice a social protocol that will help govern the company accordingly.
• Maintain a level of feedback necessary for a sustainable company growth.

We expect that they:

• Trust and support the board’s administration.
• Agree and commit to the strategic orientation of the company.

Unions:

Considering our interest for the wellbeing of our personnel, we agree to strengthen and maintain a straightforward and sincere relationship to contribute to the Unions.

On their behalf we expect to receive the same treatment that we will provide.

Suppliers:

We make a commitment to:

• Make orders with the technical specifications and contracts necessary to ensure their fulfillment.
• Promote cooperation and a long lasting relationship.
• Fulfill the agreed obligations.

We expect our suppliers to:

• Fulfill the previously agreed commitments and comply with regulatory standards.
• Have a continuous outstanding achievement in their products/services.
• Seek to optimize the relationship between price and quality.
• Agree with our quality policy.

National and International financial entities

We will commit to making the greatest effort in maintaining a healthy dialogue regarding previously agreed engagements and honor them. We expect that they offer us good services in the best conditions and support us financially throughout good times and bad times.

Treasury:

We make a commitment to comply with all the tax and treasury regulations.

We expect from the treasury to:

• Provide and equal level of demand from us as they do from others.
• Stable and simple policies.

Nearby communities:

• We commit ourselves to be helpful with our neighbors in the community and relate to them through their institutions.
• We expect them to understand and support their institutions towards the economic activity that we develop.
  

Environment and surveillance entities:

We make a commitment to:

• Avoid pollution.
• Work together and cooperate with surveillance entities.
• Obey all the legal and environmental regulations involving the company.

We expect that they:

• Establish international standard regulations that are possible to apply in adequate time frames.
• Provide their experience, support and training to achieve the compliance of regulations.